Contact Us

Unlike a number of online companies we love to hear from our customers. We have a dedicated customer support team that will help you with your order from purchase to installation. Our team members can be contacted using any of the methods below.

Live Chat

We have a live chat service that will give you instant access to one of our memory specialists.


Our email address for general sales enquiries is or for technical problems/queries please email Our objective is to respond to all emails within 4 hours but normally our response is significantly quicker. If an email is received after 17:00 on Friday or on a Saturday or Sunday then this will be responded to on Monday.

Phone or Fax

UK Customers

Phone :- 0845 259 0202
Fax :- 01564 743087

International Customers

Telephone :- +44 1564 742064
Fax :- +44 1564 743087

Please note that telephone calls may be recorded for training purposes.


Claremont House
Broad Lane
West Midlands
B94 5DY

Opening Hours

09:00-17:30 Monday to Friday excluding bank holidays


Our team likes to know how they are doing and each team member regularly reviews the feedback that is received both positive and constructive. If you would like to leave feedback please use one of the following methods

Trustpilot - After an order has been placed we will send you a link to the trustpilot website where you can independently rate your experience. There is no registration required when using the link we provide.

Survey Monkey - On our order confirmation page you will have the opportunity to take a survey. This provides our web team with feedback based upon your experience of using our site.

Live Chat - At the end of each live chat you will have the option to rate the chat that you have just had with our operative. This helps us ensure that our customers are receiving the best customer service experience that they deserve.