The USB Flash Drive has two partitions on there. One is a 1.44MB size
(size of the floppy disk) and the other is the remainder of the flash memory.
If your PC/MAC is not showing both partitions then there could be one of two things wrong (not serious).
1.On the side of the pen is a write-protect switch. Move the switch to the unlock sign and plug it into your USB socket.
You should now have two drives in Windows Explorer. Make sure that you eject the device safely before moving any switches.
2.Issues arise when you already have an F drive assigned for a device (hard drive, CD-ROM, external device, etc).
We recommend that to you if you are working in a company plug the USB Pen Drive in first and then switch on your
computer and login as usual. If you already have a F drive assigned on your office computer locally on your machine
you must change that drive letter. I advise that you speak to your Network Administrator for that.
If you are a home user (not logging in to a company domain), if one of your devices is assigned as an F drive,
change this to a different drive letter.
The default file system of JetFlash is "FAT16". If you wish to
copy more than 130 files at a time, use your computer to reformat your JetFlash as "FAT32".
Items dispatched by Royal Mail 1st Class using their PacketPost service are normally delivered within 1-2 working days. 95% are delivered within this timescale but please allow 3-4 working days. A signature may be required on delivery.
Delivery to the Scottish Highlands, Northern Ireland, Outer Hebrides, Orkney Islands and Channel Islands may take up to an additional 3 days.
If you are unable to accept delivery then Royal Mail will leave a card stating the time and date they attempted delivery and details as to the current location, which is normally the local main post office. Your parcel will be held for seven days at the local post office and will then be returned to OFFTEK.
2nd Class Royal Mail PacketPost
Items dispatched by Royal Mail 2nd Class using their PacketPost service are normally delivered within 3-4 working days. 95% are delivered within this timescale but please allow 5-6 working days. A signature may be required on delivery.
Delivery to the Scottish Highlands, Northern Ireland, Outer Hebrides, Orkney Islands and Channel Islands may take up to an additional 3 days.
If you are unable to accept delivery then Royal Mail will leave a card stating the time and date they attempted delivery and details as to the current location, which is normally the local main post office. Your parcel will be held for seven days at the local post office and will then be returned to OFFTEK.
UK Next Day Delivery by 9AM, 1PM or Saturday Delivery
These items are dispatched by Royal Mail Special delivery. Delivery to the majority of UK postcodes is guaranteed by 9AM, 1PM or on Saturday depending
on the service you have selected.
If you select Saturday delivery on any day of the week, then your order will be dispatched on Friday for
delivery by 1PM on Saturday. Please note that the 9AM service is not available on a Saturday.
Due to exceptional circumstances such as adverse weather conditions etc then your item may be delayed. Exclusions are as follows: -
Scottish Highlands - Next Day by 17:30 Shetlands Islands - Two Working Days Outer Hebrides - Two Working Days Sark & Hern Channel Islands - Two Working Days Orkney Islands - Three Working Days
If you are out when delivery is attempted then Royal Mail will leave a card stating the time and date they attempted delivery and details as to the current location, which is normally the local main post office. Your parcel will be held for seven days at the local post office and will then be returned to OFFTEK.
Ireland (Eire)
All items dispatched for delivery to Ireland (Eire) are sent by Royal Mail using their Airsure service. Please allow 2-3 days for delivery.
International Delivery
All items dispatched for delivery outside of the UK are sent by Royal Mail using their Airsure or Swiftair Registered service. Please allow between 3 and 10 working days for delivery depending on the country of destination.
Please click here to view details of our returns and refunds policy.
In Stock
This indicates that this item was in stock with OFFTEK as of this morning. If an item is ordered that is indicated
as in stock and due to high demand all stock has been allocated and the order cannot be dispatched the
same day, then we will inform you via phone or email of this fact.
In Stock (1-2D)
This item is in stock with the manufacturer and takes 1-2 working days to acquire once an order is received.
This item is then dispatched using the delivery method selected at the time of ordering.
In Stock (3-5D)
This item is in stock with the manufacturer and takes 3-5 working days to acquire once an order is received.
The item is then dispatched using the delivery method selected at the time of ordering.
5-15 days
This item is not currently in stock with the manufacturer and is in short supply and will take approximately 5-15 days to obtain.
This item is then dispatched using the delivery method selected at the time of ordering.
Pen and USB Drives from Offtek, The Computer Memory Superstore
My Account
