Free delivery items (online orders only) are dispatched by Royal Mail 1st class recorded delivery and approximately 95% are delivered next day but please allow up to 3-4 working days.
Delivery to the Scottish Highlands, Northern Ireland, Outer Hebrides, Orkney Islands and Channel Islands may take up to an additional 3 days.
If you are unable to accept delivery then Royal Mail will leave a card stating the time and date they attempted delivery and details as to the current location, which is normally the local main post office. Your parcel will be held for seven days at the local post office and will then be returned to OFFTEK.
UK Special Delivery
These items are dispatched by Royal Mail Special delivery. Delivery to the majority of UK postcodes is guaranteed next working day by noon (a large majority are also delivered on Saturday but it is not guaranteed). Due to exceptional circumstances such as adverse weather conditions etc then your item may be delayed. Exclusions are as follows: -
Scottish Highlands - Next Day by 17:30
Shetlands Islands - Two Working Days
Outer Hebrides - Two Working Days
Sark & Hern Channel Islands - Two Working Days
Orkney Islands - Three Working Days
If you are out when delivery is attempted then Royal Mail will leave a card stating the time and date they attempted delivery and details as to the current location, which is normally the local main post office. Your parcel will be held for seven days at the local post office and will then be returned to OFFTEK.
Ireland (Eire)
All items dispatched for delivery to Ireland (Eire) are sent by Royal Mail using their Airsure service. Please allow 2-3 days for delivery.
International Delivery
All items dispatched for delivery outside of the UK are sent by Royal Mail using their Airsure or Swiftair Registered service. Please allow between 3 and 10 working days for delivery depending on the country of destination.
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