If you have any questions, then please click here to visit our help section as you will find answers to a wide range of
queries ranging from order, delivery and return issues to technical answers regarding memory upgrades. If your query is not answered completely, then you have the option
to complete a form to request further information. This approach we feel, provides you the Customer with immediate answers to the majority of queries.
If you wish to return an item then please click here to view our returns/refunds policy, which also includes details of how to return a product.
Email
Before sending an email, please click here to visit our help section as you will almost certainly find the answer to your query here.
Our email address for general sales enquiries is sales@offtek.co.uk
or for technical problems/queries please email support@offtek.co.uk.
Our objective is to respond to all emails within 1 working day. If an email is received
after 17:00 on Friday or on a Saturday or Sunday then this will be responded to on Monday.
Please note that telephone calls may be recorded for training purposes.
Post
OFFTEK LTD
Claremont House
Broad Lane
Tanworth-in-Arden
Solihull
West Midlands
B94 5DY
Normal Office Hours
09:00-17:30 Monday to Friday excluding bank holidays
Xmas Opening Hours
You will be able to place orders as normal on our website during the xmas period. Our office
opening hours are as follows :-
Closed - Monday 26th of December Closed - Tuesday 27th of December Closed - Wednesday 28th of December Open - Thursday 29th of December - Normal office hours Closed - Friday 30th of December until Tuesday January 03th 2012 at 09:00.
Please note that any orders received after 16:00 on Friday 23rd of December will be processed on
Thursday 29th of December.
Any orders received after 16:00 on Thursday 30th of December will be processed on Tuesday
January 03rd, when our offices will re-open as normal.
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